Quality Report


Quality Report

Promises Behavioral Health, LLC
HCO ID: 570115
103 Powell Court, Suite 100
Brentwood, TN, 37027
(615) 567-7250
www.promisesbehavioralhealth.com
Summary of Quality Information

Accreditation Programs

View Accreditation History
Gold Seal
Behavioral Health Care and Human Services
Accreditation Decision
Effective Date
10/1/2022
Last Full Survey Date
3/16/2022
Last On-Site Survey Date
9/30/2022

Sites

Northstar Clinical Services, LLC
322 Lamar Ave, Suite 220
Charlotte, NC, 28204

Available Services

  • Addiction Services
  • Addiction Services (Non-detox - Adult )
  • Chemical Dependency (Day Programs - Adult )
  • Chemical Dependency (Non 24 Hour Care - Adult )
  • Chemical Dependency (Partial Hospitalization - Adult )
  • Chemical Dependency (Non-detox - Adult )

PB Outpatient Services Tennessee
DBA: The Ranch Tennessee-Spirit House
6271 Pinewood Road
Nunnelly, TN, 37137

Available Services

  • Chemical Dependency (24-hour Acute Care/Crisis Stabilization - Adult )
  • Chemical Dependency (Residential Care - Adult )
  • Chemical Dependency (Detox - Adult )
  • Chemical Dependency (Detox/Non-detox - Adult )

PB Outpatient Services Tennessee, LLC
DBA: The Ranch Tennessee - Hilltop House
1636 Boyce Road
Nunnelly, TN, 37137

Available Services

  • Addiction Services
  • Addiction Services (Non-detox - Adult )
  • Behavioral Health (Day Programs - Adult )
  • Behavioral Health (Residential Care - Adult )
  • Behavioral Health (Partial Hospitalization - Adult )
  • Chemical Dependency (Day Programs - Adult )
  • Chemical Dependency (Residential Care - Adult )
  • Chemical Dependency (Partial Hospitalization - Adult )
  • Chemical Dependency (Non-detox - Adult )
  • Chemical Dependency (Detox/Non-detox - Adult )

PB Outpatient Services Tennessee, LLC
DBA: The Ranch Tennessee - Creek House
5166 Highway 48 N.
Dickson, TN, 37055

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Chemical Dependency (Non 24 Hour Care - Adult )
  • Chemical Dependency (Non-detox - Adult )

PB Outpatient Services Tennessee, LLC
DBA: Lake House A & B
1637 Boyce Road
Nunnelly, TN, 37137

Available Services

  • Behavioral Health (Transitional Living - Adult )
  • Behavioral Health (Supervised - Adult )
  • Chemical Dependency (Transitional Living - Adult )
  • Chemical Dependency (Supervised - Adult )
  • Chemical Dependency (Non-detox - Adult )

PB Outpatient Services Tennessee, LLC
DBA: The Ranch Tennessee - Nunnelly
3207 Highway 48 N
Nunnelly, TN, 37137

Available Services

  • Addiction Services
  • Addiction Services (Non-detox - Adult )
  • Behavioral Health (Day Programs - Adult )
  • Behavioral Health (Partial Hospitalization - Adult )
  • Chemical Dependency (Day Programs - Adult )
  • Chemical Dependency (Partial Hospitalization - Adult )
  • Chemical Dependency (Non-detox - Adult )
  • Technology-Based Addiction Services (Non 24 Hour Care - Adult )
  • Technology-Based Addiction Services (Non-detox - Adult )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )

PB Outpatient Services Tennessee, LLC
DBA: The Ranch Tennessee - Windsong
2006 Serenity Lane
Nunnelly, TN, 37137

Available Services

  • Chemical Dependency (24-hour Acute Care/Crisis Stabilization - Adult )
  • Chemical Dependency (Residential Care - Adult )
  • Chemical Dependency (Detox - Adult )
  • Chemical Dependency (Detox/Non-detox - Adult )

PB Outpatient Services Tennessee, LLC
DBA: Overlook & the Cottage
2014 A&B Pinewood Road West
Nunnelly, TN, 37137

Available Services

  • Behavioral Health (Transitional Living - Adult )
  • Behavioral Health (Supervised - Adult )
  • Chemical Dependency (Transitional Living - Adult )
  • Chemical Dependency (Supervised - Adult )
  • Chemical Dependency (Non-detox - Adult )

PB Outpatient Services Tennessee, LLC
DBA: The Ranch Tennessee - Mill House
1940 Boyce Road
Nunnelly, TN, 37137

Available Services

  • Behavioral Health (Residential Care - Adult )

PB Outpatient Services Tennessee, LLC
DBA: The Ranch Tennessee - Deerfield
6301 Pinewood Road
Nunnelly, TN, 37137

Available Services

  • Addiction Services
  • Addiction Services (Non-detox - Adult )
  • Behavioral Health (Day Programs - Adult )
  • Behavioral Health (Residential Care - Adult )
  • Behavioral Health (Partial Hospitalization - Adult )
  • Chemical Dependency (Day Programs - Adult )
  • Chemical Dependency (Partial Hospitalization - Adult )
  • Chemical Dependency (Non-detox - Adult )

PB Outpatient Services Tennessee, LLC
DBA: The Ranch Tennessee - The Warehouse
4939 Highway 48 N.
Nunnelly, TN, 37137

Available Services

  • Addiction Services
  • Addiction Services (Non-detox - Adult )
  • Behavioral Health (Day Programs - Adult )
  • Behavioral Health (Partial Hospitalization - Adult )
  • Chemical Dependency (Day Programs - Adult )
  • Chemical Dependency (Partial Hospitalization - Adult )
  • Chemical Dependency (Non-detox - Adult )

PB Outpatient Services Tennessee, LLC
DBA: The Ranch Tennessee - Spring House
6275 Pinewood Road
Nunnelly, TN, 37137

Available Services

  • Behavioral Health (Day Programs - Adult )
  • Behavioral Health (Residential Care - Adult )
  • Behavioral Health (Partial Hospitalization - Adult )

Promises Behavioral Health, LLC
103 Powell Court., Suite 100
Brentwood, TN, 37027

National Patient Safety Goals and National Quality Improvement Goals

Symbol Key

  • starThis organization achieved the best possible results
  • plusThis organization's performance is better than the target range/value
  • checkThis organization's performance is similar to the target range/value
  • minusThis organization's performance is worse than the target range /value
  • naThis measure is not applicable for this organization
  • ndNot displayed

Measures Footnote Key

  1. The measure or measure set was not reported.
  2. The measure set does not have an overall result.
  3. The number is not enough for comparison purposes.
  4. The measure meets the Privacy Disclosure Threshold rule.
  5. The organization scored above 90% but was below most other organizations.
  6. The measure results are not statistically valid.
  7. The measure results are based on a sample of patients.
  8. The number of months with measure data is below the reporting requirement.
  9. The measure results are temporarily suppressed pending resubmission of updated data.
  10. Test Measure: a measure being evaluated for reliability of the individual data elements or awaiting National Quality Forum Endorsement.
  11. There were no eligible patients that met the denominator criteria.
  12. The measure rate is within optimal range.

Symbol Key

  • starThis organization achieved the best possible results
  • plusThis organization's performance is better than the target range/value
  • checkThis organization's performance is similar to the target range/value
  • minusThis organization's performance is worse than the target range/value
  • naThis measure is not applicable for this organization
  • ndNot displayed

Measures Footnote Key

  1. The measure or measure set was not reported.
  2. The measure set does not have an overall result.
  3. The number is not enough for comparison purposes.
  4. The measure meets the Privacy Disclosure Threshold rule.
  5. The organization scored above 90% but was below most other organizations.
  6. The measure results are not statistically valid.
  7. The measure results are based on a sample of patients.
  8. The number of months with measure data is below the reporting requirement.
  9. The measure results are temporarily suppressed pending resubmission of updated data.
  10. Test Measure: a measure being evaluated for reliability of the individual data elements or awaiting National Quality Forum Endorsement.
  11. There were no eligible patients that met the denominator criteria.
  12. The measure rate is within optimal range.

* This information can also be viewed at Hospital Compare.

**      Indicates per 1000 hours of patient care.
***   The measure was not in effect for this quarter.
----   Null value or data not displayed.

Behavioral Health Care and Human Services 2022 National Patient Safety Goals Nationwide Comparison: check Statewide Comparison: na

New Changes to Quarterly Measure

Download Quarterly Measure Results

* State results are not calculated for the National Patient Safety Goals.