Quality Report


Quality Report

North Central Health Care
HCO ID: 506103
2400 Marshall Street, Suite A
Wausau, WI, 54403-6799
(715) 848-4600
www.norcen.org
Summary of Quality Information

Accreditation Programs

Gold Seal
Behavioral Health Care and Human Services
Accreditation Decision
Effective Date
8/5/2021
Last Full Survey Date
8/4/2021
Last On-Site Survey Date
8/4/2021
Gold Seal
Hospital
Accreditation Decision
Effective Date
8/6/2021
Last Full Survey Date
8/5/2021
Last On-Site Survey Date
3/15/2022

Sites

NCHC Youth Crisis Stabilization Facility
DBA: NCHC Youth Crisis Stabilization Facility
2370 Marshall Street
Wausau, WI, 54403

Available Services

  • Behavioral Health (24-hour Acute Care/Crisis Stabilization - Child/Youth )
  • Outpatient Crisis Stabilization

Other Clinics/Practices Located at This Site:

  • Youth Crisis Stabilization

North Central Health Care
DBA: North Central Health Care
1150 Lake View Drive
Wausau, WI, 54403

Available Services

  • Behavioral Health (24-hour Acute Care/Crisis Stabilization - Adult )
  • Chemical Dependency
  • Chemical Dependency (Residential Care - Adult )
  • Chemical Dependency (Non-detox - Adult )
  • Chemical Dependency (Detox/Non-detox - Adult )
  • Outpatient Crisis Stabilization

Other Clinics/Practices Located at This Site:

  • Adult Crisis Stabilization (non inpatient)
  • Crisis Center 365/24/7
  • Inpatient Psychiatric Hospital
  • Lakeside Recovery (non inpatient)

North Central Health Care
DBA: North Central Health Care
2400 Marshall Street, Suite A
Wausau, WI, 54403

Available Services

  • Addiction Services
  • Addiction Services (Non-detox - Adult )
  • Assertive Community Treatment/Community Support Services (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Case Management (Non 24 Hour Care - Adult )
  • Case Management (Non 24 Hour Care - Child/Youth )
  • Chemical Dependency (Day Programs - Adult )
  • Chemical Dependency (Non 24 Hour Care - Adult )
  • Chemical Dependency (Non 24 Hour Care - Child/Youth )
  • Chemical Dependency (Partial Hospitalization - Adult )
  • Chemical Dependency (Non-detox - Adult )
  • Community Integration (Non 24 Hour Care )
  • Employment Services (Non 24 Hour Care )

Other Clinics/Practices Located at This Site:

  • Community Treatment Adult
  • Community Treatment Youth
  • Outpatient Services

North Central Health Care - Antigo Center
1225 Langlade Road
Antigo, WI, 54409

Available Services

  • Adult Day Care (Day Programs - Adult )
  • Adult Day Care (Partial Hospitalization - Adult )
  • Assertive Community Treatment/Community Support Services (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Case Management (Non 24 Hour Care - Adult )
  • Case Management (Non 24 Hour Care - Child/Youth )
  • Chemical Dependency (Non 24 Hour Care - Adult )
  • Chemical Dependency (Non 24 Hour Care - Child/Youth )
  • Chemical Dependency (Non-detox - Adult )
  • Community Integration (Non 24 Hour Care )
  • Employment Services (Non 24 Hour Care )

Other Clinics/Practices Located at This Site:

  • Adult Day Services
  • Community Treatment-Adult & Youth
  • Outpatient Behavioral Health

North Central Health Care - Merrill Center
607 N Sales Street, Suite 309
Merrill, WI, 54452

Available Services

  • Assertive Community Treatment/Community Support Services (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Case Management (Non 24 Hour Care - Adult )
  • Case Management (Non 24 Hour Care - Child/Youth )
  • Chemical Dependency (Non 24 Hour Care - Adult )
  • Chemical Dependency (Non 24 Hour Care - Child/Youth )
  • Chemical Dependency (Non-detox - Adult )
  • Community Integration (Non 24 Hour Care )
  • Employment Services (Non 24 Hour Care )

Other Clinics/Practices Located at This Site:

  • Community Treatment-Adult & Youth
  • Outpatient Behavioral Health

Youth Behavioral Health Hospital
DBA: North Central Health Care
2380 Marshall Street
Wausau, WI, 54403

Available Services

  • Behavioral Health (24-hour Acute Care/Crisis Stabilization - Child/Youth )

Other Clinics/Practices Located at This Site:

  • Youth Inpatient Psychiatric Hospital

National Patient Safety Goals and National Quality Improvement Goals

Symbol Key

  • starThis organization achieved the best possible results
  • plusThis organization's performance is better than the target range/value
  • checkThis organization's performance is similar to the target range/value
  • minusThis organization's performance is worse than the target range /value
  • naThis measure is not applicable for this organization
  • ndNot displayed

Measures Footnote Key

  1. The measure or measure set was not reported.
  2. The measure set does not have an overall result.
  3. The number is not enough for comparison purposes.
  4. The measure meets the Privacy Disclosure Threshold rule.
  5. The organization scored above 90% but was below most other organizations.
  6. The measure results are not statistically valid.
  7. The measure results are based on a sample of patients.
  8. The number of months with measure data is below the reporting requirement.
  9. The measure results are temporarily suppressed pending resubmission of updated data.
  10. Test Measure: a measure being evaluated for reliability of the individual data elements or awaiting National Quality Forum Endorsement.
  11. There were no eligible patients that met the denominator criteria.
  12. The measure rate is within optimal range.

Symbol Key

  • starThis organization achieved the best possible results
  • plusThis organization's performance is better than the target range/value
  • checkThis organization's performance is similar to the target range/value
  • minusThis organization's performance is worse than the target range/value
  • naThis measure is not applicable for this organization
  • ndNot displayed

Measures Footnote Key

  1. The measure or measure set was not reported.
  2. The measure set does not have an overall result.
  3. The number is not enough for comparison purposes.
  4. The measure meets the Privacy Disclosure Threshold rule.
  5. The organization scored above 90% but was below most other organizations.
  6. The measure results are not statistically valid.
  7. The measure results are based on a sample of patients.
  8. The number of months with measure data is below the reporting requirement.
  9. The measure results are temporarily suppressed pending resubmission of updated data.
  10. Test Measure: a measure being evaluated for reliability of the individual data elements or awaiting National Quality Forum Endorsement.
  11. There were no eligible patients that met the denominator criteria.
  12. The measure rate is within optimal range.

* This information can also be viewed at Hospital Compare.

**      Indicates per 1000 hours of patient care.
***   The measure was not in effect for this quarter.
----   Null value or data not displayed.

Hospital 2021 National Patient Safety Goals Nationwide Comparison: check Statewide Comparison: na
Behavioral Health Care and Human Services 2021 National Patient Safety Goals Nationwide Comparison: check Statewide Comparison: na
Reporting Period: January 2022 - December 2022
Hospital-Based Inpatient Psychiatric Services National Comparison: nd 2 Statewide Comparison: nd 2
Immunization National Comparison: nd 2 Statewide Comparison: nd 2
Substance Use National Comparison: nd 2 Statewide Comparison: nd 2
Tobacco Treatment National Comparison: nd 2 Statewide Comparison: nd 2

New Changes to Quarterly Measure

Download Quarterly Measure Results

* State results are not calculated for the National Patient Safety Goals.