Quality Report


Quality Report

Ozarks Medical Center

DBA: Ozarks Healthcare
HCO ID: 37953
1100 Kentucky Avenue
West Plains, MO, 65775
(417) 256-9111
www.ozarkshealthcare.com
Summary of Quality Information

Accreditation Programs

View Accreditation History
Gold Seal
Behavioral Health Care and Human Services
Accreditation Decision
Effective Date
9/20/2023
Last Full Survey Date
9/19/2023
Last On-Site Survey Date
9/19/2023
Gold Seal
Home Care
Accreditation Decision
Effective Date
9/22/2023
Last Full Survey Date
9/21/2023
Last On-Site Survey Date
9/21/2023
Gold Seal
Hospital
Accreditation Decision
Effective Date
9/23/2023
Last Full Survey Date
9/22/2023
Last On-Site Survey Date
9/22/2023

Sites

Gainesville Medical Clinic
DBA: Ozarks Healthcare Gainesville
37 Medical Drive, PO Box 26
Gainesville, MO, 65655

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Community Integration (Non 24 Hour Care )
  • Outpatient Clinics (Outpatient )
  • Perform Invasive Procedure (Outpatient )

Other Clinics/Practices Located at This Site:

  • Ozarks Healthcare Behavioral Health

OMC Sleep Lab
DBA: Ozarks Healthcare Sleep Center
11 Parkway
West Plains, MO, 65775

Available Services

  • Single Specialty Practitioner (Outpatient )

OMC Thayer Clinic
DBA: Ozarks Healthcare Thayer
1375 Nettleton Avenue
Thayer, MO, 65791

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Community Integration (Non 24 Hour Care )
  • Outpatient Clinics (Outpatient )
  • Perform Invasive Procedure (Outpatient )

Other Clinics/Practices Located at This Site:

  • Ozarks Healthcare Behavioral Health

OMC Women's Health Clinic
DBA: Ozarks Healthcare Women's Health
1627 Gibson Street
West Plains, MO, 65775

Available Services

  • Outpatient Clinics (Outpatient )
  • Perform Invasive Procedure (Outpatient )

OMC Wound Care Services
DBA: Ozarks Healthcare Wound Care
1665 Gibson Street
West Plains, MO, 65775

Available Services

  • Perform Invasive Procedure (Outpatient )
  • Single Specialty Practitioner (Outpatient )

OMC/Zizzer Clinic
DBA: Ozarks Healthcare Zizzer Clinic
1013 College Street
West Plains, MO, 65775

Available Services

  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Community Integration (Non 24 Hour Care )
  • Single Specialty Practitioner (Outpatient )

Other Clinics/Practices Located at This Site:

  • Ozarks Healthcare Behavioral Health

Ozark Family Care
1307 Porter Wagoner Blvd
West Plains, MO, 65775

Available Services

  • Outpatient Clinics (Outpatient )
  • Perform Invasive Procedure (Outpatient )

Ozarks Healthcare Behavioral Health Center
1591A N. Hwy. 63
Houston, MO, 65483

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Community Integration (Non 24 Hour Care )

Ozarks Healthcare Mountain Grove
DBA: Ozarks Healthcare Mountain Grove
500 East 19th Street
Mountain Grove, MO, 65711

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Community Integration (Non 24 Hour Care )
  • Outpatient Clinics (Outpatient )
  • Perform Invasive Procedure (Outpatient )

Other Clinics/Practices Located at This Site:

  • Ozarks Healthcare Behavioral Health

Ozarks Medical Center
DBA: Ozarks Healthcare
1100 Kentucky Ave
West Plains, MO, 65775

Available Services

  • Behavioral Health (24-hour Acute Care/Crisis Stabilization - Adult )
  • Brachytherapy (Imaging/Diagnostic Services )
  • Cardiac Catheterization Lab (Surgical Services )
  • Cardiac Surgery (Surgical Services )
  • Cardiothoracic Surgery (Surgical Services )
  • Cardiovascular Unit (Inpatient )
  • CT Scanner (Imaging/Diagnostic Services )
  • Ear/Nose/Throat Surgery (Surgical Services )
  • EEG/EKG/EMG Lab (Imaging/Diagnostic Services )
  • Gastroenterology (Surgical Services )
  • GI or Endoscopy Lab (Imaging/Diagnostic Services )
  • Gynecological Surgery (Surgical Services )
  • Gynecology (Inpatient )
  • Hazardous Medication Compounding (Inpatient )
  • Inpatient Unit (Inpatient )
  • Interventional Radiology (Imaging/Diagnostic Services )
  • Labor & Delivery (Inpatient )
  • Magnetic Resonance Imaging (Imaging/Diagnostic Services )
  • Medical /Surgical Unit (Inpatient )
  • Medical ICU (Intensive Care Unit )
  • Neuro/Spine ICU (Intensive Care Unit )
  • Neurosurgery (Surgical Services )
  • Non-Sterile Medication Compounding (Inpatient )
  • Normal Newborn Nursery (Inpatient )
  • Nuclear Medicine (Imaging/Diagnostic Services )
  • Ophthalmology (Surgical Services )
  • Orthopedic Surgery (Surgical Services )
  • Outpatient Clinics (Outpatient )
  • Positron Emission Tomography (PET) (Imaging/Diagnostic Services )
  • Post Anesthesia Care Unit (PACU) (Inpatient )
  • Radiation Oncology (Imaging/Diagnostic Services )
  • Sleep Laboratory (Sleep Laboratory )
  • Sterile Medication Compounding (Inpatient )
  • Surgical ICU (Intensive Care Unit )
  • Teleradiology (Imaging/Diagnostic Services )
  • Thoracic Surgery (Surgical Services )
  • Ultrasound (Imaging/Diagnostic Services )
  • Urology (Surgical Services )
  • Vascular Surgery (Surgical Services )

Other Clinics/Practices Located at This Site:

  • Cancer Treatment Center
  • Endocrinology
  • Heart Care Services
  • Infectious Disease
  • Neurosciences Center
  • Orthopaedic Clinic
  • Ozarks Healthcare Ear, Nose and Throat
  • Pain Management Clinic
  • Rheumatology Clinic
  • Surgical Specialist Clinic
  • Urology Clinic

Ozarks Medical Center Behavioral Health Center
DBA: Ozarks Healthcare Behavioral Health Center
1211 Porter Wagoner Blvd, Parkway # 23
West Plains, MO, 65775

Available Services

  • Behavioral Health (Day Programs - Adult )
  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Behavioral Health (Partial Hospitalization - Adult )
  • Case Management (Non 24 Hour Care - Adult )
  • Case Management (Non 24 Hour Care - Child/Youth )
  • Community Integration (Non 24 Hour Care )
  • Family Support (Non 24 Hour Care )
  • Peer Support (Non 24 Hour Care )

Ozarks Medical Center Dermatology
DBA: Ozarks Healthcare Dermatology
1115 Alaska Avenue, Ste 214
West Plains, MO, 65775

Available Services

  • Perform Invasive Procedure (Outpatient )
  • Single Specialty Practitioner (Outpatient )

Ozarks Medical Center Mammoth Spring
DBA: Ozarks Healthcare Mammoth Spring
260 South Main St
Mammoth Spring, AR, 72554

Available Services

  • Perform Invasive Procedure (Outpatient )
  • Single Specialty Practitioner (Outpatient )

Ozarks Medical Center Mountain View
DBA: Ozarks Healthcare Mountain View
220 N Elm Street
Mountain View, MO, 65548

Available Services

  • Outpatient Clinics (Outpatient )
  • Perform Invasive Procedure (Outpatient )

Ozarks Medical Center Pediatrics
DBA: Ozarks Healthcare Pediatrics
312 Kentucky Avenue
West Plains, MO, 65775

Available Services

  • Single Specialty Practitioner (Outpatient )

Ozarks Medical Center Winona
DBA: Ozarks Healthcare Winona
9104 State Highway, 19 PO Box 28
Winona, MO, 65588

Available Services

  • Outpatient Clinics (Outpatient )
  • Perform Invasive Procedure (Outpatient )

Ozarks Medical Clinic of Alton
DBA: Ozarks Healthcare Alton
100 Medical Drive
Alton, MO, 65606

Available Services

  • Outpatient Clinics (Outpatient )
  • Perform Invasive Procedure (Outpatient )

Riverways Home Health, Hospice & Support Services
DBA: Ozarks Healthcare at Home
812 Kentucky Ave
West Plains, MO, 65775

Available Services

  • Home Health Aides
  • Home Health, Non-Hospice Services
  • Hospice Care
  • Occupational Therapy
  • Personal Care/Support Non-Hospice
  • Physical Therapy
  • Skilled Nursing Services
  • Speech Language Pathology

West Plains Family Medicine
DBA: Ozarks Healthcare West Plains
181 N. Kentucky Avenue, Suite 100
West Plains, MO, 65775

Available Services

  • Perform Invasive Procedure (Outpatient )
  • Urgent Care (Outpatient )

National Patient Safety Goals and National Quality Improvement Goals

Symbol Key

  • starThis organization achieved the best possible results
  • plusThis organization's performance is better than the target range/value
  • checkThis organization's performance is similar to the target range/value
  • minusThis organization's performance is worse than the target range /value
  • naThis measure is not applicable for this organization
  • ndNot displayed

Measures Footnote Key

  1. The measure or measure set was not reported.
  2. The measure set does not have an overall result.
  3. The number is not enough for comparison purposes.
  4. The measure meets the Privacy Disclosure Threshold rule.
  5. The organization scored above 90% but was below most other organizations.
  6. The measure results are not statistically valid.
  7. The measure results are based on a sample of patients.
  8. The number of months with measure data is below the reporting requirement.
  9. The measure results are temporarily suppressed pending resubmission of updated data.
  10. Test Measure: a measure being evaluated for reliability of the individual data elements or awaiting National Quality Forum Endorsement.
  11. There were no eligible patients that met the denominator criteria.
  12. The measure rate is within optimal range.

Symbol Key

  • starThis organization achieved the best possible results
  • plusThis organization's performance is better than the target range/value
  • checkThis organization's performance is similar to the target range/value
  • minusThis organization's performance is worse than the target range/value
  • naThis measure is not applicable for this organization
  • ndNot displayed

Measures Footnote Key

  1. The measure or measure set was not reported.
  2. The measure set does not have an overall result.
  3. The number is not enough for comparison purposes.
  4. The measure meets the Privacy Disclosure Threshold rule.
  5. The organization scored above 90% but was below most other organizations.
  6. The measure results are not statistically valid.
  7. The measure results are based on a sample of patients.
  8. The number of months with measure data is below the reporting requirement.
  9. The measure results are temporarily suppressed pending resubmission of updated data.
  10. Test Measure: a measure being evaluated for reliability of the individual data elements or awaiting National Quality Forum Endorsement.
  11. There were no eligible patients that met the denominator criteria.
  12. The measure rate is within optimal range.

* This information can also be viewed at Hospital Compare.

**      Indicates per 1000 hours of patient care.
***   The measure was not in effect for this quarter.
----   Null value or data not displayed.

Hospital 2023 National Patient Safety Goals Nationwide Comparison: check Statewide Comparison: na
Behavioral Health Care and Human Services 2023 National Patient Safety Goals Nationwide Comparison: check Statewide Comparison: na
Home Care 2023 National Patient Safety Goals Nationwide Comparison: check Statewide Comparison: na
Reporting Period: January 2022 - December 2022
Perinatal Care National Comparison: nd 2 Statewide Comparison: nd 2

New Changes to Quarterly Measure

Download Quarterly Measure Results

* State results are not calculated for the National Patient Safety Goals.