Quality Report


Quality Report

Pine Rest Christian Mental Health Services

DBA: Pine Rest Christian Mental Health Services
HCO ID: 3029
300 68th Street, Southeast
Grand Rapids, MI, 49501-0165
(616) 455-5000
www.pinerest.org
Summary of Quality Information

Accreditation Programs

View Accreditation History
Gold Seal
Behavioral Health Care and Human Services
Accreditation Decision
Effective Date
11/10/2021
Last Full Survey Date
11/9/2021
Last On-Site Survey Date
11/9/2021
Gold Seal
Hospital
Accreditation Decision
Effective Date
6/14/2023
Last Full Survey Date
11/12/2021
Last On-Site Survey Date
6/13/2023

Sites

Caledonia Clinic
6505 Cherry Meadow Dr. SE
Caledonia, MI, 49316

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )

Campus Clinic
300 68th Street SE
Grand Rapids, MI, 49548

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )

Christian Counseling Center
1870 Leonard NE
Grand Rapids, MI, 49505

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )

Forest Hills Clinic
877 Forest Hill Ave SE, Suite C.
Grand Rapids, MI, 49546

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )

Hastings Clinic
450 Meadow Run, Suite 300
Hastings, MI, 49058

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Child/Youth )

Holland Clinic
926 S. Washington Ave. Suite 210
Holland, MI, 49423

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Chemical Dependency (Non 24 Hour Care - Adult )
  • Chemical Dependency (Non-detox - Adult )
  • Technology-Based Addiction Services (Non 24 Hour Care - Adult )
  • Technology-Based Addiction Services (Non-detox - Adult )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Child/Youth )

Kalamazoo Clinic
1530 Nichols Road
Kalamazoo, MI, 49006

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Chemical Dependency (Non 24 Hour Care - Adult )
  • Chemical Dependency (Non-detox - Adult )
  • Technology-Based Addiction Services (Non 24 Hour Care - Adult )
  • Technology-Based Addiction Services (Non-detox - Adult )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )

Neuromodulation Clinic-ECT/TMS
300 68th Street SE
Grand Rapids, MI, 49548

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )

North Shore Clinic
17325 VanWagoner Road
Spring Lake, MI, 49456

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Chemical Dependency (Non 24 Hour Care - Adult )
  • Chemical Dependency (Non-detox - Adult )
  • Technology-Based Addiction Services (Non 24 Hour Care - Adult )
  • Technology-Based Addiction Services (Non-detox - Adult )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )

Other Clinics/Practices Located at This Site:

  • North Shore Clinic

Northeast Clinic
3225 N. Evergreen, NE, Suite 301
Grand Rapids, MI, 49525

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )

Northwest Clinic
2118 Three Mile
Grand Rapids, MI, 49544

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Chemical Dependency (Non 24 Hour Care - Adult )
  • Chemical Dependency (Non-detox - Adult )
  • Technology-Based Addiction Services (Non 24 Hour Care - Adult )
  • Technology-Based Addiction Services (Non-detox - Adult )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )

Pine Rest Christian Mental Health Services (hospital)
300 - 68th Street, SE
Grand Rapids, MI, 49501-0165

Available Services

  • Behavioral Health (Day Programs - Adult )
  • Behavioral Health (Day Programs - Child/Youth )
  • Behavioral Health (24-hour Acute Care/Crisis Stabilization - Adult )
  • Behavioral Health (24-hour Acute Care/Crisis Stabilization - Child/Youth )
  • Behavioral Health (Partial Hospitalization - Adult )
  • Behavioral Health (Partial Hospitalization - Child/Youth )
  • Family Support (Non 24 Hour Care )

Portage Clinic
1350 W. Centre Avenue Suite 110
Portage, MI, 49024-5361

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )

Psychological Consultation Center (PCC)
6500 Byron Center Ave SW, Suite 300
Byron Center, MI, 49315

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )

Retreat Clinic
300 68th Street SE
Grand Rapids, MI, 49548

Available Services

  • Addiction Services
  • Addiction Services (Non-detox - Adult )
  • Behavioral Health (Non 24 Hour Care - Adult )
  • Chemical Dependency (Day Programs - Adult )
  • Chemical Dependency (Non 24 Hour Care - Adult )
  • Chemical Dependency (Partial Hospitalization - Adult )
  • Chemical Dependency (Detox - Adult )
  • Chemical Dependency (Non-detox - Adult )
  • Family Support (Non 24 Hour Care )
  • Technology-Based Addiction Services (Non 24 Hour Care - Adult )
  • Technology-Based Addiction Services (Non-detox - Adult )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )

Retreat Detoxification
300 68th Street SE
Grand Rapids, MI, 49548

Available Services

  • Chemical Dependency (Residential Care - Adult )
  • Chemical Dependency (Detox - Adult )

Southwest Clinic
4211 Parkway Place, SW, Suite 100
Grandville, MI, 49418

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )

Telehealth Clinic
300 68th Street SE
Grand Rapids, MI, 49548

Available Services

  • Technology-Based Addiction Services (Non 24 Hour Care - Adult )
  • Technology-Based Addiction Services (Non-detox - Adult )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Child/Youth )

Transition Clinic
300 68th Street SE
Grand Rapids, MI, 49548

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )

Traverse City Clinic
1050 Silver Drive
Traverse City, MI, 49684

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )

Zeeland Clinic
8333 Felch Street, Suite 201
Zeeland, MI, 49464

Available Services

  • Behavioral Health (Non 24 Hour Care - Adult )
  • Behavioral Health (Non 24 Hour Care - Child/Youth )
  • Technology-Based Behavioral Health Srvs (Non 24 Hour Care - Adult )

National Patient Safety Goals and National Quality Improvement Goals

Symbol Key

  • starThis organization achieved the best possible results
  • plusThis organization's performance is better than the target range/value
  • checkThis organization's performance is similar to the target range/value
  • minusThis organization's performance is worse than the target range /value
  • naThis measure is not applicable for this organization
  • ndNot displayed

Measures Footnote Key

  1. The measure or measure set was not reported.
  2. The measure set does not have an overall result.
  3. The number is not enough for comparison purposes.
  4. The measure meets the Privacy Disclosure Threshold rule.
  5. The organization scored above 90% but was below most other organizations.
  6. The measure results are not statistically valid.
  7. The measure results are based on a sample of patients.
  8. The number of months with measure data is below the reporting requirement.
  9. The measure results are temporarily suppressed pending resubmission of updated data.
  10. Test Measure: a measure being evaluated for reliability of the individual data elements or awaiting National Quality Forum Endorsement.
  11. There were no eligible patients that met the denominator criteria.
  12. The measure rate is within optimal range.

Symbol Key

  • starThis organization achieved the best possible results
  • plusThis organization's performance is better than the target range/value
  • checkThis organization's performance is similar to the target range/value
  • minusThis organization's performance is worse than the target range/value
  • naThis measure is not applicable for this organization
  • ndNot displayed

Measures Footnote Key

  1. The measure or measure set was not reported.
  2. The measure set does not have an overall result.
  3. The number is not enough for comparison purposes.
  4. The measure meets the Privacy Disclosure Threshold rule.
  5. The organization scored above 90% but was below most other organizations.
  6. The measure results are not statistically valid.
  7. The measure results are based on a sample of patients.
  8. The number of months with measure data is below the reporting requirement.
  9. The measure results are temporarily suppressed pending resubmission of updated data.
  10. Test Measure: a measure being evaluated for reliability of the individual data elements or awaiting National Quality Forum Endorsement.
  11. There were no eligible patients that met the denominator criteria.
  12. The measure rate is within optimal range.

* This information can also be viewed at Hospital Compare.

**      Indicates per 1000 hours of patient care.
***   The measure was not in effect for this quarter.
----   Null value or data not displayed.

Behavioral Health Care and Human Services 2021 National Patient Safety Goals Nationwide Comparison: check Statewide Comparison: na
Hospital 2023 National Patient Safety Goals Nationwide Comparison: check Statewide Comparison: na
Reporting Period: January 2022 - December 2022
Hospital-Based Inpatient Psychiatric Services National Comparison: nd 2 Statewide Comparison: nd 2

New Changes to Quarterly Measure

Download Quarterly Measure Results

* State results are not calculated for the National Patient Safety Goals.