The Joint Commission
Quality Check

Facts about Quality Check® and Quality Reports®

September 24, 2010

The Joint Commission has a longstanding commitment to providing meaningful information about the comparative performance of accredited organizations to the public. The Quality Check® Web site, www.qualitycheck.org, launched in 1996, fulfills this commitment.

Quality Check® Web site

Quality Check allows consumers to:

  • Search for accredited and certified organizations by city and state, by name or by zip code (up to 250 miles).
  • Find organizations by type of service provided within a geographic area. The results can be filtered by type of provider, setting of care or patient population.
  • Download free hospital performance measure results by clicking on the Quality Data Download tab.
  • Print a list of Joint Commission certified disease-specific care and health care staffing. To access, click on the Certified Organizations tab and then select a print format.


New in 2010

In June, The Joint Commission categorized its performance measures into accountability and non-accountability measures. This approach places more emphasis on an organization’s performance on accountability measures — quality measures that meet four criteria (research, proximity, accuracy and adverse effects) designed to identify measures that produce the greatest positive impact on patient outcomes when hospitals demonstrate improvement. Accountability measures have already been integrated into the information reported on Quality Check® in the National Quality Improvement Goals performance information in Quality Reports (see below).

Starting with the March 2010 report, only accountability measures are being used to calculate the overall performance rate for each measure set. The new calculation of measures will not affect individual measure information reported on Quality Check and has a negligible impact on measure set composite information as previously calculated and reported. However, the heart failure measure set composite (overall) rate now reflects performance on only one accountability measure — ACE Inhibitor or ARB for LVSD (left ventricular systolic dysfunction).

To learn more about accountability measures, read the June 23, 2010 issue of Joint Commission Online or the New England Journal of Medicine article, “Accountability Measures:  Using Measurement to Promote Quality Improvement,” for which Mark R. Chassin, M.D., M.P.P, M.P.H., president of The Joint Commission, was the lead author.

Quality Reports®

Quality Reports on Joint Commission accredited and certified organizations can include the following information:

  • Accreditation and certification decision and the effective date of the decision. Organizations surveyed after January 1, 2009, will include program level decisions and effective dates. Organizations surveyed before January 1, 2009, will display an overall organization accreditation decision until the next on-site survey.
  • National Patient Safety Goal compliance (when applicable)
  • National Quality Improvement Goals performance (hospitals only). These goals allow hospitals to report on key quality of care indicators in the following areas:  children’s asthma care, heart attack, heart failure, community acquired pneumonia, pregnancy and related conditions, surgical care improvement project for infection prevention, stroke care, venous thromboembolism, and inpatient psychiatric services. This data is updated quarterly.
  • Patient satisfaction data for those hospitals participating in the Hospital Consumer Assessment of Health Providers and Systems (HCAHPS) reporting. The information is updated quarterly.
  • Centers for Medicare & Medicaid Services mortality measures which includes individual hospital 30-day mortality rates and 30-day readmission rates for heart attack, heart failure and pneumonia.
  • Special quality awards including recognition such as the Eisenberg Patient Safety Award, Franklin Award, and Magnet status (awarded by the American Nurses Credentialing Center), Medal of Honor for Organ Donation and others approved by The Joint Commission Board of Commissioners.

For more information, see the FAQs on the Quality Check Web site.

The Joint Commission obtains information about accredited/certified organizations not only through direct observations by its employees …Read more.
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